Log back into Zoom and see if the black screen issue has been fixed. Click on the dropdown menu.įinally, select from any of the resolutions presented there. Scroll down until you see the ‘Display Resolution’ section. To get to resolutions, right-click anywhere on your desktop wallpaper. So, it’s not a bad idea to experiment with screen resolution and figure out the one that works for you.

Having an incompatible screen resolution can also mess up your Zoom experience. Now, take your cursor over ‘Shut down or Sign out.’ The menu will expand, allowing you to pick ‘Restart.’Īfter your PC boots up, relaunch Zoom and try screen sharing once again. Hit Windows + X to access the Start context menu. Let’s get this show on the road with the most basic solution - restarting your PC. Related: Does Zoom Notify About the Apps Installed on Your PC or Phone? How to solve Zoom black screen issue on Windows 10īattling the crippling Zoom black screen issue? Here is how you can get rid of it. Below, we’ll check each of them out and give you possible solutions. Incompatibility is usually the biggest culprit behind these issues but other reasons cannot be ruled out as well. Since Windows 10 can be installed on a bunch of different hardware combinations, an error of this sort is hardly a surprise. Additionally, this issue has been prevalent on Windows 10, meaning if you have a Mac, you might not experience this issue at all. This phenomenon has been more common while opting for the screen sharing option or joining a meeting. Many users have found their Zoom client crashing or displaying a black screen while in a meeting. Download driver from manufacturer’s website Method #06: Run laptop in high-performance mode.Method #04: Don’t let Google Chrome or any other browser in the background.Method #03: Turn off automatic graphics switching.

How to solve Zoom black screen issue on Windows 10.What is the Black Screen on Zoom issue?.If you have found an error in this article or if you are in need of technical assistance, please fill out the Student Technology Services Email Request Form or contact Student Technology Services at 51, Option 8. This article was created and is maintained by Student Technology Services. Mac: Safari 7+, Firefox 27+, Chrome 30+.Surface PRO 2 or higher running Win 8.1 or higher.Windows 10, Windows 8 or 8.1, Windows 7.Go to and click Download under Zoom Client for Meetings.įrom this web page you can also download Zoom Plugin for Microsoft Outlook, Zoom Extension for Browsers, Zoom Client Plugin for Sharing iPhone/iPad and Zoom Mobile Apps for apple devices and android.

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